The challenge

VELUX is the leading brand for attic window design. With one of the largest sales volumes in Europe, customer care has to become a center of excellence for the company customer satisfaction strategy.

Services provided

Design sprint
Innovation strategy
Web design

From the client

"Customer portals are always boring and complicated. We want something different"

The solution

Each person is different. This is why we have designed an online portal where users can seek help in many different ways. VELUX Comefare contains four different search modes, all integrated into a cohesive brand experience.

case studies